Up to date: October 27, 2025
Some Citi Strata Elite cardholders report latest account closures following the sooner assessment part. Most accounts stay open, however a smaller group obtained closure notices and noticed rewards balances adjusted. The sequence—opinions, unlocks, then choose closures—has individuals asking questions. We’re nonetheless ready to know why insurance policies really feel stricter proper now.
If You’re Affected
- Look forward to the mailed letter—it can clarify the rationale and subsequent steps.
- Save information now: statements, rewards steadiness screenshots, and a easy timeline of your account exercise.
- Determine on subsequent steps after studying the letter (request a assessment if wanted).
If Your Account Is Wonderful
- Use the cardboard usually; reply promptly to any data requests.
- Keep away from uncommon exercise (cash-equivalents, manufactured patterns) whereas issues settle.
- Maintain welcome-offer phrases, approval emails, and receipts helpful.
Backside Line
Most accounts are unaffected. A smaller subset obtained closures and await written particulars. Till letters arrive, hold your documentation tight and your exercise standard.
